June 3, 2005

Anyone want help building a QuickBase “community”? We Do!

1by Peter Fearey under Industry Trends

I’m Peter Fearey; I manage our awesome engineering and product management team members. I’d love to hear some of your ideas about something. Over the last few weeks I’ve had some great customer conversations. One thing that has become apparent to me is that customers with a large number of users often develop their own internal QuickBase community. Here are some examples:

  • One customer puts a "feedback" table into all their applications so that users of the application can provide the application managers with feedback.

  • Another customer has a QuickBase application that all users and application managers use as a central "QuickBase help desk".

  • Another customer has a quarterly meeting where all the application managers get together and share tips and tricks.

I believe the benefits of this kind of community are huge:

  • Users and application managers learn from each other

  • People could leverage each others work and share ideas

…the question just becomes…what should we do about it? And that’s where I’d like to ask for your help:

  1. If you are developing a QuickBase community among your users and application managers, what has been successful and what hasn’t?

  2. What would be your top three list of things we could do to help you in building community at your site, including product features, newsletters, customer stories, application libraries, etc.?

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2 Trackbacks/Comments

james lacorte on June 18, 2005 at 1:36 am

1. Info on how other customers use the product (white papers)

2. A way users can display and share applications others can copy. Like open source quickbase templates. Have a contest and highlight the top 5

3. I use to conduct monthly meetings with our clients and they loved it
Monthly phone conference, where a selected topic will be discussed. This meeting can sometimes highlight how a customer uses the product, new features coming out, tips and tricks, talk to an engineer, talk to support, etc… Use WebX to show what the speaker is talking about

4. Monthly / Qrtly newsletter

[Reply]

WIlliam Bryan on March 9, 2007 at 8:20 am

anyone know where there might be a full recruiting process template?
thanks

[Reply]

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