Wow, first, THANK YOU for all the great feedback on the "annual review" question. It was a nice shot in the arm for the team. I have this theory on the type of folks we hire here… “A students”… always look at what needs to be done and tend to forget about what has been done. I’m really glad that you reminded them of the terrific work they’ve done this year and in the years past! As for your annual review… QuickBase has the best customers!!! You all get A+ for active, thoughtful participation!
Speaking of stuff to be done though… one theme in what you wrote is security. This is also a hot topic in the industry (software-as-a-service and software in general). Baseline magazine recently had a good, brief Q&A with Howard Schmidt (a top security expert from eBay and Microsoft). In this article, I noticed a focus on the enterprise as a large group of individuals, rather than the enterprise as a big box we can fortify and control. For example, he talks about encryption, which is an "edge" strategy, as it happens not only on the corporate systems, but on the laptops of individuals. And, he talks about accidental data leakage by “personal” systems, etc.
Following Schmidt’s lead, QuickBase is a platform, where you have the ability to control access to your data. We both have critical roles in the security of your data, which leads me to the following questions:
1. Do you use any other hosted applications? If so, who makes you feel the most comfortable about their security and why?
2. What have you done in your own company that makes you feel secure about your data and why?
3. What would you like to see as a security statement on QuickBase? How often would you expect this to be “audited”, if at all?
4. What practices and processes have you put in place for your QuickBase applications to control access to data? Are those different from your internal systems?
5. What are the additional product features that would make you feel more secure when using QuickBase?
Did I miss any key questions or thoughts?
Because I know security is a sensitive issue. If you want, you can send me your responses directly. Intuit’s email convention is firstname.lastname@example.org. For those of you who don’t know me, my first and last name are after the "Posted by" at the end of this post.
Also, for anyone new to QuickBase, QuickBase has many capabilities to allow you to control access to your data. If you have questions, please submit a Support request if you are a current customer or ask your Application Specialist about it if you are in a trial. Also, you can check out our Security Statement for the basics on what we do on our side.