What kind of Customer are you?

Intuit has a ton of different ways of slicing and dicing customers into “target segments”, but the one I’ve been spending a lot of time with recently is a very basic “Customer type” model.  This model breaks customers into three basic segments based on their purchasing mindset.  The segments are: Do it Yourself, Do it with Assistance, and Do it For Me. 

QuickBase has been a fantastic solution for the “Do it Yourself” segment.  The ability for any business user  to fully customize business applications for their team is incredibly powerful.  But of course, not everyone has the Home Depot mindset when it comes to their solutions.  We’re finding more and more customers coming to us in the Do it with Assistance and Do it For Me segments.  For these folks, we’ve seen them have great success by tapping into our extended community of QuickBase “experts.” Through a network of passionate customers and professional Solution Providers, there should be resource available regardless of your appetite for app creation.

-Alex 

  • http://www.frankshng.com/ Franik

    I am a very un happy customer of Quickbook Tech support sucks customer service is almost as bad 3 hour just trying to improve quality It is bad when I have to pay an out side contrator to do what tech support should have known what to do

    [Reply]

  • http://www.frankshng.com Franik

    I am a very un happy customer of Quickbook Tech support sucks customer service is almost as bad 3 hour just trying to improve quality It is bad when I have to pay an out side contrator to do what tech support should have known what to do

    [Reply]