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Future QuickBase Customers at the SIIA OnDemand Conference

By Bill Lucchini | Posted on November 12th, 2007

This was a great conference attended by about 300 people many of whom were senior industry leaders. This makes for very interesting conversations that really expand how we’re thinking about what we can do for customers… which brings me to the topic of this post. Customers.

There was a customer panel at the conference that I attended and it was very interesting. Phil Wainewright did a great job as moderating and has an interesting blog on ZDNet here. There were four people on the panel and they all had some sort of hosted solution running in their business. The funny thing was that three out of four made it clear that they desperately need QuickBase and they don’t know it. I bet if I talked to the fourth one a bit more I’d find evidence that she needs QuickBase as well. Here are the examples:

Ian Burkheimer is a Program Manager for Tourism in the Pacific Northwest Economic Region. The best quote from him was that his boss thinks "Excel is a database". We all know that emailing spreadsheets around is the number one sign of a business in dire need of QuickBase. Excel is not a collaboration tool.

Jim Thompson is Director for Internet Technology and Marketing for the CRC Health Group. CRC manages a large chain of substance abuse recovery centers. They have trouble managing the "census" which is the report that says who is in what program in what center at any given time. QuickBase would make short work of this.

Gary Cunningham is Director of Human Resources and Employment Service for Olenick and Associates. He asserted that one of the key things you have to give up in the SaaS (hosted) model is customization. For QuickBase, our ability to customize to any situation is one of our key strengths.

This panel really reminded me that everyone needs QuickBase and our mission is to find a way to let them know that there is a better way than what they are doing today. Do you have ideas on how we get the word out?

-Bill

About Bill Lucchini

GM of Intuit Partner Platform and QuickBase, father of 3 boys, windsurfer. Follow Bill @WAPL.

Ramón

Dear Bill,

some ideas you may agree with:

- Increase your almost non-existant marketing activities
- Allow Quickbase to be translated into any language (even by users themselves)
- Create a network of ISV / partners similar to Appexchange by Quickbase to offer services for Quickbase users such as facilitating integration with other applications (eg. Outlook….)
- Facilitate QB to run on mobile devices or find partnership
- Reward clients for sharing their applications
- Facilitate collaboration among users of different organizations/companies, for example, by industrial area.
- Create an attractive partnership with developers so they will get the word out
- Renew your “Quickbase Customers” webpage with various interesting samples you must have.
- Let your customers know your roadmap as most ISV or SAAS providers. Be more transparent

Regards

Ramon

[Reply]
Ramón

Dear Bill,

some ideas you may agree with:

- Increase your almost non-existant marketing activities
- Allow Quickbase to be translated into any language (even by users themselves)
- Create a network of ISV / partners similar to Appexchange by Quickbase to offer services for Quickbase users such as facilitating integration with other applications (eg. Outlook….)
- Facilitate QB to run on mobile devices or find partnership
- Reward clients for sharing their applications
- Facilitate collaboration among users of different organizations/companies, for example, by industrial area.
- Create an attractive partnership with developers so they will get the word out
- Renew your “Quickbase Customers” webpage with various interesting samples you must have.
- Let your customers know your roadmap as most ISV or SAAS providers. Be more transparent

Regards

Ramon

[Reply]
http://www.infoenable.com/ Mike D

We developed QuickBase Mobile. It runs on nearly any device including BlackBerry, iPhone, Treo, Windows Mobile. QuickBase Mobile from InfoEnable at http://www.infoenable.com. It is easy to set up and use.

[Reply]
http://www.infoenable.com Mike D

We developed QuickBase Mobile. It runs on nearly any device including BlackBerry, iPhone, Treo, Windows Mobile. QuickBase Mobile from InfoEnable at http://www.infoenable.com. It is easy to set up and use.

[Reply]

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