Today I read a great article by Galen Gruman at CIO.com titled The Truth About Software as a Service (SaaS). Galen states that SaaS is a good option but not suited for situations when you need customization. He quotes Lloyd Hohenstein of Schwab Technology: “Don’t expect something unique. If you need everything customized, you
won’t have success with SaaS.”
If you’re a QuickBase user you know that isn’t true. I’d be hard pressed to find two identical QuickBase’s in the hundreds of thousands of applications deployed by our customers. The article also states that "The underlying data model and system architecture of SaaS is also not customizable." With QuickBase this is true only for the core of our system. All of the individual QuickBase applications have completely independent data structures.
The conventional wisdom states that if you want a solution that fits your business needs you must build it yourself or do a complex customization of an on-premise solution. Galen does a great job of describing the majority of the market. For SaaS to continue to thrive and grow in the world’s largest companies it must enable users to make the software work for them. Packaged solutions force you to work the way they work and it’s never exactly right for the way your business works. Intuit and QuickBase are way ahead because QuickBase is made to be molded to your process.
With QuickBase you get the benefits of SaaS – anytime, anywhere access, no systems to maintain and upgrade, great collaboration inside and outside of your firewall… and the ability to make it mold to your process. The best of both worlds.
So, a question to you: what do you use QuickBase for? What’s unique about the way you use it?