QuickBase Customers Rock!

As I’m approaching my second year running the QuickBase business, and my 15th year at Intuit, the thing that has always kept me motivated is the prospect of doing something that makes a real, meaninful difference for customers.  What’s really interesting about the QuickBase business is that our customers do much cooler things than we do.  We spend a lot of time thinking about how we can make the product and service better, but then, when it gets out in the wild, customers make it dance.  Some of my favorite stories are below:

2008 has been a big year for us.  The general acceptance of online products (SaaS) grew rapidly this past year and, as the leader in the online database space, that energy led to a lot of new customers.  Thank you to all of our users (over 350k) and I hope all of you come to work with the same energy and passion that I have to make a difference.

Lastly, I’m hungry for more.  With so many new customers I’d love to hear about the cool things you’ve been able to do with QuickBase.  Tell us your story!  I invite you to comment on the blog and tell us the following information:

  • The name of the organization where you use QuickBase
  • Your title
  • What you use QuickBase for including the type of application, how it relates to your business, and…
  • How QuickBase has made a difference in your business.  Has it helped you save money?  Make money?  Make better decisions?

Add your story (complete with the info above) and we’ll send you a QuickBase care package that includes a QuickBase polo shirt, “QuickBase The Missing Manual” by O’Reilly, and a $10 iTunes gift card.  Oh yeah, please include your shirt size.  :)

Deadline: As of Friday, 1/23/09 I’m going to draw the line on submissions and send out the care packages so make sure you post your story before then!

Thanks, and best wishes for a wonderful 2009!

Bill Lucchini

GM of Intuit Partner Platform and QuickBase, father of 3 boys, windsurfer. Follow Bill @WAPL.

More Posts - Website

  • http://NationalSeminarsTraining.com/ Scott Skibell

    Org Name: National Seminars Group

    Title: Director of Digital Content

    Application Type: Content Management System

    I’ve produced over 700 video objects for use in training. These videos have the high-quality master original files, streaming FLV files, and even streaming Windows Media Server versions. I created a content management system in QuickBase that points to our different servers where these are housed. Each QuickBase record stores the key information like topic, length, and talent. Marketing and web designers can search the database and click a preview button to watch the different videos. They can then copy the file’s URL and use it in their code for web pages or downloads.

    This saves me countless hours each day and streamlines our workflow. Without it, we’d probably have to hire someone just to track everything. QuickBase is a godsend.

    Scott Skibell

    [Reply]

  • http://NationalSeminarsTraining.com Scott Skibell

    Org Name: National Seminars Group

    Title: Director of Digital Content

    Application Type: Content Management System

    I’ve produced over 700 video objects for use in training. These videos have the high-quality master original files, streaming FLV files, and even streaming Windows Media Server versions. I created a content management system in QuickBase that points to our different servers where these are housed. Each QuickBase record stores the key information like topic, length, and talent. Marketing and web designers can search the database and click a preview button to watch the different videos. They can then copy the file’s URL and use it in their code for web pages or downloads.

    This saves me countless hours each day and streamlines our workflow. Without it, we’d probably have to hire someone just to track everything. QuickBase is a godsend.

    Scott Skibell

    [Reply]

  • http://www.sagealaska.com/ Kingsley Klosson

    Org name: SAGE Systems Technologies,LLC (SAGE)

    Application Type: Project Management

    SAGE is a federal services contractor. We recently bid and won a large contract servicing communication sites for the U.S. Coast Guard throughout Alaska. There about 50 sites requiring scheduled preventive maintenance and casualty maintenance as needed. We promoted Quickbase in our proposal as a means to keep numerous stakeholders apprised of the status of all sites. As you can imagine, the state of VHF/UHF/HF and Data Link communications is critical to Coast Guard operations in Alaska.

    My understanding is that the District Commander is receiving a daily briefing on communication readiness on the basis of reports automatically distributed to certain Coast Guard officials.

    The key is that we were able to field an enterprise information system for this effort at zero cost to our client, since we pay for Quickbase from our overhead.

    Kingsley Klosson

    [Reply]

  • http://www.sagealaska.com Kingsley Klosson

    Org name: SAGE Systems Technologies,LLC (SAGE)

    Application Type: Project Management

    SAGE is a federal services contractor. We recently bid and won a large contract servicing communication sites for the U.S. Coast Guard throughout Alaska. There about 50 sites requiring scheduled preventive maintenance and casualty maintenance as needed. We promoted Quickbase in our proposal as a means to keep numerous stakeholders apprised of the status of all sites. As you can imagine, the state of VHF/UHF/HF and Data Link communications is critical to Coast Guard operations in Alaska.

    My understanding is that the District Commander is receiving a daily briefing on communication readiness on the basis of reports automatically distributed to certain Coast Guard officials.

    The key is that we were able to field an enterprise information system for this effort at zero cost to our client, since we pay for Quickbase from our overhead.

    Kingsley Klosson

    [Reply]

  • Marisette Edwards

    Organization: MEDRAD, Inc.
    Title: Performance Excellence Specialist

    Application type: Employee Recognition System

    We use QuickBase within our department to allow employees to recognize each other. We call it the BlingBling Thing, a FUN and INFORMAL award program, to reward serious contributions to positive attitude.
    Any employee can nominate any other employee
    Nominations and tracking are done right here in Quickbase
    The reigning Bling-a-Ding gets a traveling trophy
    The reigning Bling-a-Ding selects the next Bling-a-Ding at the end of a two-month long reign.
    Any employee may only reign (win) once every 2 months
    Criteria to be considered for selection include: teamwork, brighten my day, job well done, going the extra mile, & excellent support
    The Bling-a-Ding elect is presented with the award by the reinging Bling-a-Ding and the CFO/FF of the Bling-a-Dings in a creative & memorable manner (i.e. a BlingSing)
    Any individual to get 10 nominations will receive a BlingRing from the BlingKing (by phone).
    Each year, the group will host a fabulous and eventful affair known as the BlingFling with all the year’s winners

    All of the above are tracked and managed in QuickBase.

    This has a great impact on employee satisfaction. It’s easy and fast to nominate someone and it’s fun to watch the chart on the home page change as nominations come in.

    [Reply]

  • Marisette Edwards

    Organization: MEDRAD, Inc.
    Title: Performance Excellence Specialist

    Application type: Employee Recognition System

    We use QuickBase within our department to allow employees to recognize each other. We call it the BlingBling Thing, a FUN and INFORMAL award program, to reward serious contributions to positive attitude.
    Any employee can nominate any other employee
    Nominations and tracking are done right here in Quickbase
    The reigning Bling-a-Ding gets a traveling trophy
    The reigning Bling-a-Ding selects the next Bling-a-Ding at the end of a two-month long reign.
    Any employee may only reign (win) once every 2 months
    Criteria to be considered for selection include: teamwork, brighten my day, job well done, going the extra mile, & excellent support
    The Bling-a-Ding elect is presented with the award by the reinging Bling-a-Ding and the CFO/FF of the Bling-a-Dings in a creative & memorable manner (i.e. a BlingSing)
    Any individual to get 10 nominations will receive a BlingRing from the BlingKing (by phone).
    Each year, the group will host a fabulous and eventful affair known as the BlingFling with all the year’s winners

    All of the above are tracked and managed in QuickBase.

    This has a great impact on employee satisfaction. It’s easy and fast to nominate someone and it’s fun to watch the chart on the home page change as nominations come in.

    [Reply]

  • http://www.mangiantephoto.com/ Phil Powis

    Phil Powis
    Organization: Mangiante Photography
    Title: Account Manager
    application types: project management, human resources, & customer service currently.

    We use quickbase to manager our photography projects from start to finish, from the date of scheduling, to the final delivery of goods and services. It has helped to eliminate the paper trail and keep everyone on the same page. So far, it has truly revolutionized the way we do business. We are very happy with the product. Recently started using it for human resources and time sheet entry, as well as tracking customer service issues.

    Thank you QB!

    T-Shirt Size – Medium.

    [Reply]

  • http://www.mangiantephoto.com Phil Powis

    Phil Powis
    Organization: Mangiante Photography
    Title: Account Manager
    application types: project management, human resources, & customer service currently.

    We use quickbase to manager our photography projects from start to finish, from the date of scheduling, to the final delivery of goods and services. It has helped to eliminate the paper trail and keep everyone on the same page. So far, it has truly revolutionized the way we do business. We are very happy with the product. Recently started using it for human resources and time sheet entry, as well as tracking customer service issues.

    Thank you QB!

    T-Shirt Size – Medium.

    [Reply]

  • http://quickbase.intuit.com/ Bill

    Great stories so far! I really like the BlingBling Thing. I’ve also used QuickBase for the same kind of nomination process. It’s a great way to involve the team and recognize the times when people go above and beyond.

    [Reply]

  • http://quickbase.intuit.com Bill

    Great stories so far! I really like the BlingBling Thing. I’ve also used QuickBase for the same kind of nomination process. It’s a great way to involve the team and recognize the times when people go above and beyond.

    [Reply]

  • Deb

    As a Healthcare organization we have used Quickbase for a variety of purposes.

    We have created a Catering request calendar in Quickbase. With the automatic email notifications and the report capabilties, this has helped saved not only money noramlly spent on other types of software but many hours of data entry time.

    Our Business office has used Quickbase to automate a Daily Posting process. Each clerk saves over 15 minutes a day at the copy machine. Data entry errors are eliminated and calcuations are completed automatically. Paper shuffling from one tray to the next is a thing of the past.

    We also use Quickbase for our Provider recruitment. It is one place where the entire team can reveiw the resume, visit itinerary, search for past applicant’s, orientation,etc.

    Quickbase is also used for our vacation requests, employee recognition, agendas/minutes and our Hazard Material Inventories among many other applications.

    Quickbase has assisted staff with task accountability and projects run smoother when the entire team are aware of the issues and the timelines. The ability to share key data with our vendors has been most helpful. We would be lost without Quickbase!

    T-shirt size – Large

    [Reply]

  • Deb

    As a Healthcare organization we have used Quickbase for a variety of purposes.

    We have created a Catering request calendar in Quickbase. With the automatic email notifications and the report capabilties, this has helped saved not only money noramlly spent on other types of software but many hours of data entry time.

    Our Business office has used Quickbase to automate a Daily Posting process. Each clerk saves over 15 minutes a day at the copy machine. Data entry errors are eliminated and calcuations are completed automatically. Paper shuffling from one tray to the next is a thing of the past.

    We also use Quickbase for our Provider recruitment. It is one place where the entire team can reveiw the resume, visit itinerary, search for past applicant’s, orientation,etc.

    Quickbase is also used for our vacation requests, employee recognition, agendas/minutes and our Hazard Material Inventories among many other applications.

    Quickbase has assisted staff with task accountability and projects run smoother when the entire team are aware of the issues and the timelines. The ability to share key data with our vendors has been most helpful. We would be lost without Quickbase!

    T-shirt size – Large

    [Reply]

  • Patti Dornacker

    We automated our expense reimbursement process with Quickbase. Users complete the forms online and reimbursement rates (for travel) are calculated for them. This process provides great communication between employer, manager and payroll, sending notices as the form moves from phase to phase. Our users are happy because we have reduced turn-around time for reimbursement. Managers are happy because they have easy access to reports that help them stay within their budgets.

    The system has also helped me as the application administrator because the burden of maintaining users has been given to the department managers. Each manager is responsible for maintaining a QuickBase group for his department. Since the manager knows which employees are transferring in or out before I do, he adds and removes users from his own group, improving security.

    T-shirt size: Medium

    [Reply]

  • Patti Dornacker

    We automated our expense reimbursement process with Quickbase. Users complete the forms online and reimbursement rates (for travel) are calculated for them. This process provides great communication between employer, manager and payroll, sending notices as the form moves from phase to phase. Our users are happy because we have reduced turn-around time for reimbursement. Managers are happy because they have easy access to reports that help them stay within their budgets.

    The system has also helped me as the application administrator because the burden of maintaining users has been given to the department managers. Each manager is responsible for maintaining a QuickBase group for his department. Since the manager knows which employees are transferring in or out before I do, he adds and removes users from his own group, improving security.

    T-shirt size: Medium

    [Reply]

  • Lisa Carpiaux

    Insurance Company
    Provider Liaison, working with the provider population and their staffs

    We built an application to track our contacts with our provider population. All of our providers and facilities are linked to the application so that as new providers/facilities are contracted they are automatically added to the Quickbase application.

    We track all of our contacts with our provider population including phone calls, emails, letters and site visits. This allows us to track and trend issues and to keep up with any follow-ups that might be required. We are also able to add in a separate contact list for key staff members at a specific location.

    This also works as a tickler file for us to get back to key people in our own organization. If we did not have the application it would be very difficult for us to keep track of all of our commitments and our follow-ups. We looked into other applications that we could have purchased. With Quickbase we saved a ton-o-money, we created an application specific for our needs, and we can customize the application as our needs change.
    Thanks,
    Lisa

    T-Shirt size small petite

    [Reply]

  • Lisa Carpiaux

    Insurance Company
    Provider Liaison, working with the provider population and their staffs

    We built an application to track our contacts with our provider population. All of our providers and facilities are linked to the application so that as new providers/facilities are contracted they are automatically added to the Quickbase application.

    We track all of our contacts with our provider population including phone calls, emails, letters and site visits. This allows us to track and trend issues and to keep up with any follow-ups that might be required. We are also able to add in a separate contact list for key staff members at a specific location.

    This also works as a tickler file for us to get back to key people in our own organization. If we did not have the application it would be very difficult for us to keep track of all of our commitments and our follow-ups. We looked into other applications that we could have purchased. With Quickbase we saved a ton-o-money, we created an application specific for our needs, and we can customize the application as our needs change.
    Thanks,
    Lisa

    T-Shirt size small petite

    [Reply]

  • http://www.alliedgroups.com/ Prakash Raju

    We use quickbase for all our corporate applications in QuickBase and that it is way faster and easier to create, deploy, and manage solutions than any other product that we have come across. Moving to quickbase is one of the smartest move that our firm has ever undetaken. We have successfully integrated our 15 offices in 5 countries and various business groups using workflow applications created in quickbase. I cant think of any other solution that’s as complete as quickbase.

    Thank you quickbase team for your awesome support!

    [Reply]

  • http://www.alliedgroups.com Prakash Raju

    We use quickbase for all our corporate applications in QuickBase and that it is way faster and easier to create, deploy, and manage solutions than any other product that we have come across. Moving to quickbase is one of the smartest move that our firm has ever undetaken. We have successfully integrated our 15 offices in 5 countries and various business groups using workflow applications created in quickbase. I cant think of any other solution that’s as complete as quickbase.

    Thank you quickbase team for your awesome support!

    [Reply]

  • http://www.emoderation.com/ Tamara Littleton

    The name of the organization where you use QuickBase: eModeration Limited and eModeration Incorporated

    Your title: Tamara Littleton, CEO

    What you use QuickBase for including the type of application, how it relates to your business, and…

    eModeration (www.emoderation.com) is a specialist outsourced UGC moderation company, ranking some of the biggest brands in the world amongst its clients. Companies like Nokia, Disney, MTV, O2 and Procter & Gamble rely upon eModeration’s round-the-clock vigilance to avoid the legal and moral issues arising from unmonitored, illegal content appearing on an online community or user generated space.

    With offices in London, New York and Los Angeles, and over 65 staff working in different locations – including the UK, the USA, Belgium, Canada, Germany, Italy, Spain, Switzerland and Australia – and on a variety of systems, eModeration is primarily a virtual organisation.

    We are expanding the applications we use all the time, but currently we use:

    1. ‘Shift Report’ application, moderation teams enter data regarding shift performance . This enables us to check that we are fulfilling contractual obligations, perform quality assurance, provide our clients with reports (complete with drill down facility to each moderation decision). Cross tabular queries provide us with valuable industry insights which we are able to offer back to clients in order to help them develop their moderation systems.

    2. ‘Time Cards’ Application, recording staff working hours. How long is each staff member working and on what? This helps us measure the profitability of different projects and look after staff welfare.

    3. ‘Sales Force Automation’, our database of existing clients and new business leads. We can share sales leads, client contacts, keep on top of contract renewals and enable budget forecasting.

    4. ‘Project Tracking’ application, our database of each project’s rota and staffing requirements and contractual end dates. From this information we compile the work rota.

    5. ‘New Starter Manager’ Application, this project management system is designed to steer us through the processes required when new members join the company, sending out reminders to key staff to fulfil their admin tasks and tracking progress.

    6. ‘Staff Profiles’ Application, this is a database of staff experience, knowledge and preferences, allowing us to uniquely match staff skills to projects and staff up contracts rapidly.

    7. ´Project Status´ Application, this application allows us to track the progress of projects during the start up phase and on an ongoing basis.

    How QuickBase has made a difference in your business. Has it helped you save money? Make money? Make better decisions?

    • QuickBase has allowed us to expand both in terms of numbers of staff and volume of work we are able to handle concurrently
    • QuickBase has enhanced our professionalism, giving Clients an accurate, timely and well-presented view of their service offering
    • QuickBase has improved our accuracy and information for internal forward-planning
    • QuickBase has increased the visibility of, and ability to share, data within our company, which has no physical shared network
    • QuickBase has improved the stability and reliability of (in particular) our reporting and shift tracking systems
    • QuickBase has enabled us to drill data for industry learnings, invaluable for consultation work, training and PR
    • QuickBase has given us the potential to save money through increased efficiency and shared access
    • QuickBase is increasing the efficiency of our sales team through improved sales tracking

    [Reply]

  • http://www.emoderation.com Tamara Littleton

    The name of the organization where you use QuickBase: eModeration Limited and eModeration Incorporated

    Your title: Tamara Littleton, CEO

    What you use QuickBase for including the type of application, how it relates to your business, and…

    eModeration (www.emoderation.com) is a specialist outsourced UGC moderation company, ranking some of the biggest brands in the world amongst its clients. Companies like Nokia, Disney, MTV, O2 and Procter & Gamble rely upon eModeration’s round-the-clock vigilance to avoid the legal and moral issues arising from unmonitored, illegal content appearing on an online community or user generated space.

    With offices in London, New York and Los Angeles, and over 65 staff working in different locations – including the UK, the USA, Belgium, Canada, Germany, Italy, Spain, Switzerland and Australia – and on a variety of systems, eModeration is primarily a virtual organisation.

    We are expanding the applications we use all the time, but currently we use:

    1. ‘Shift Report’ application, moderation teams enter data regarding shift performance . This enables us to check that we are fulfilling contractual obligations, perform quality assurance, provide our clients with reports (complete with drill down facility to each moderation decision). Cross tabular queries provide us with valuable industry insights which we are able to offer back to clients in order to help them develop their moderation systems.

    2. ‘Time Cards’ Application, recording staff working hours. How long is each staff member working and on what? This helps us measure the profitability of different projects and look after staff welfare.

    3. ‘Sales Force Automation’, our database of existing clients and new business leads. We can share sales leads, client contacts, keep on top of contract renewals and enable budget forecasting.

    4. ‘Project Tracking’ application, our database of each project’s rota and staffing requirements and contractual end dates. From this information we compile the work rota.

    5. ‘New Starter Manager’ Application, this project management system is designed to steer us through the processes required when new members join the company, sending out reminders to key staff to fulfil their admin tasks and tracking progress.

    6. ‘Staff Profiles’ Application, this is a database of staff experience, knowledge and preferences, allowing us to uniquely match staff skills to projects and staff up contracts rapidly.

    7. ´Project Status´ Application, this application allows us to track the progress of projects during the start up phase and on an ongoing basis.

    How QuickBase has made a difference in your business. Has it helped you save money? Make money? Make better decisions?

    • QuickBase has allowed us to expand both in terms of numbers of staff and volume of work we are able to handle concurrently
    • QuickBase has enhanced our professionalism, giving Clients an accurate, timely and well-presented view of their service offering
    • QuickBase has improved our accuracy and information for internal forward-planning
    • QuickBase has increased the visibility of, and ability to share, data within our company, which has no physical shared network
    • QuickBase has improved the stability and reliability of (in particular) our reporting and shift tracking systems
    • QuickBase has enabled us to drill data for industry learnings, invaluable for consultation work, training and PR
    • QuickBase has given us the potential to save money through increased efficiency and shared access
    • QuickBase is increasing the efficiency of our sales team through improved sales tracking

    [Reply]

  • http://www.wp2dc.com/ Aurora Flores

    In 2002, our firm began to use QuickBase to help us manage the real estate development process and schedules of over 200 projects. We quickly learned that QuickBase is an amazing application and also realized the added value it would bring to the services we provide our clients. Since then we have developed numerous applications to help nationwide retailers track various aspects of their design, development and construction processes. Because of its flexibility, ease of use and customization, our clients quickly adopted and expanded their use of QuickBase to teams across their enterprises. QuickBase has measurably impacted their businesses by improving inter-departmental communication, workflow, work effort and fosters broader communication with external teams. The results of implementing QuickBase are immediate and our clients are very pleased with the time and cost savings it provides.

    [Reply]

  • http://www.wp2dc.com Aurora Flores

    In 2002, our firm began to use QuickBase to help us manage the real estate development process and schedules of over 200 projects. We quickly learned that QuickBase is an amazing application and also realized the added value it would bring to the services we provide our clients. Since then we have developed numerous applications to help nationwide retailers track various aspects of their design, development and construction processes. Because of its flexibility, ease of use and customization, our clients quickly adopted and expanded their use of QuickBase to teams across their enterprises. QuickBase has measurably impacted their businesses by improving inter-departmental communication, workflow, work effort and fosters broader communication with external teams. The results of implementing QuickBase are immediate and our clients are very pleased with the time and cost savings it provides.

    [Reply]

  • Bill Lucchini

    Thanks everyone for all the awesome stories! QuickBase customers really do rock. :) For everyone who commented before this comment I’ll work on getting those care packages out. Thank you!

    [Reply]

  • Bill Lucchini

    Thanks everyone for all the awesome stories! QuickBase customers really do rock. :) For everyone who commented before this comment I’ll work on getting those care packages out. Thank you!

    [Reply]

  • Pingback: QuickBase Client Real Examples | Mayer Consulting Services Ltd.

  • http://www.quickbase.intuit.com/ Liz McCann

    We saw a great response with this blog! As the point person focused on growing our customer stories on our website, I may be following up with some of you regarding your stories shortly. Also, if there are other stories out there; but you don’t feel comfortable blogging here, feel free to reach out to me directly.

    Also, Deb, if you can respond to me directly with your contact info for your care package. Please shoot me an email at elizabeth_mccann @ intuit.com

    Keep up with the great posts!

    [Reply]

  • http://www.quickbase.intuit.com Liz McCann

    We saw a great response with this blog! As the point person focused on growing our customer stories on our website, I may be following up with some of you regarding your stories shortly. Also, if there are other stories out there; but you don’t feel comfortable blogging here, feel free to reach out to me directly.

    Also, Deb, if you can respond to me directly with your contact info for your care package. Please shoot me an email at elizabeth_mccann @ intuit.com

    Keep up with the great posts!

    [Reply]

  • Pingback: Custom Online Database | The QuickBase Team Collaboration Blog

  • http://www.searchofficespace.com/uk/office-space/soho-serviced-offices.html Rent Offices Soho

    Normally I wouldn’t comment on posts but I felt that I had to as your writing style is actually good. You have broken down a tough area so that it easy to understand.
    ________________________
    Euston Serviced Offices

    [Reply]

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