THINKstrategies, Inc., announced that Intuit’s online database, QuickBase has been named the latest winner of the Best of SaaS Showplace (BOSS) Awards program. The program is aimed at promoting the measurable business benefits being delivered by today’s Software-as-a-Service (SaaS) solutions.
Some of the customer examples that were highlighted in the press release represent the benefits QuickBase customers are seeing, whether they are using QuickBase for Customer Service Management, SOX Management, Project Management or CRM:
- Citizens National Bank spent $150,000 for Siebel CRM software and an additional $350,000 in integration costs, only to find out that it didn’t meet the needs of their relationship banking team. Citizens replaced Siebel with QuickBase, costing only $249 for 10 users, plus $3.00/per month for each additional user, improving the productivity of their call center team and level of customer service delivered.
- Google estimates that QuickBase delivers cost savings in the $100,000-200,000 range by saving 1,500-2,000 administrative man-hours of work over the course of a year managing its SOX compliance efforts, according to Erik Jonte, Google’s IT Risk Manager.
- Kayak.com avoided spending $300,000 a year in salaries and benefits for an estimated 12 extra staffers to run traditional customer-service software by leveraging QuickBase for a subscription fee of $10,000 per year. Kayak uses QuickBase to manage projects, vendors, and some accounts.
- Pure Water Technologies estimates it has saved $50,000-$100,000 annually by migrating to QuickBase from Saleforce.com. This includes reducing administrative staff by 75 percent; saving $3,000 per month in CRM cost; and gaining more than 50 hours of sales time daily.