Empowered Employees Make Better Decisions

Choice is defined as an act of selecting or making a decision when faced with two or more possibilities. At home, our choices are not just about what is best for ourselves, but for our families. As businesspeople, our choices not only affect our personal success but the success of our customers, teams, company and shareholders.  Every day we make choices at our jobs that impact business but what we may not realize is that we’re empowered to be effective because our leadership has given us the freedom to make decisions. Not every company or role affords this responsibility, but research has shown that empowering employees to make choices is directly related to company success.

In her book, “The Art of Choosing,” Sheena Iyengar gives an example of a study to determine how giving someone the ability to make decisions positively affects performance. A group of children was divided into three groups and given a test to get a baseline on their knowledge of math. One group of students was allowed to choose their team’s name. The second and third groups were assigned names.  The groups were then introduced to a game which was designed to enhance their math skills. When they were done playing the game, their math skills were tested again.

The students who were able to choose their team’s name improved their math scores by 18%, almost two full letter grades, while the students in the other two groups showed no improvement at all.

So, what can we learn from this?  To quote George Eliot, “The strongest principle of growth lies in human choice.” If you want your organization to be more successful, try giving your employees the opportunity to make decisions.

Employees who feel like they have a measure of control over their work and their environment may be more likely to personally succeed and positively impact the business.  Successful companies create a framework that empowers their employees to make choices within those guidelines.   Ask your employees, “What is it that you want?” and, “What choices are you prepared to make to support those ideas?”

But remember:  With choice comes responsibility – be supportive of enabling your employees to choose wisely.

 

Lisa Gaudet

I’m a Customer Success Coach at Intuit QuickBase with a passion for writing, psychology and new technology. I love spending time with my family but recently found true, unconditional love with a Chocolate Lab named Mugsy!

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  • GREG

    Yes, we are currently utilizing Magento to back end about 6 different marketplaces. Inventory levels are maintained in Magento. We use QB 2010 for our financials, but inventory is not imported yet.
    Naturally, the QB database will reside in the cloud. Does Quickbase interface with Magento?

    Could I get a phone call from a rep?

    Thanks,
    Greg Stanbury
    President, CEO
    Oranges To Dollars Enterprises, INC.

    904.755.9623

    [Reply]

    Lisa Gaudet Reply:

    Hi Greg,

    I will be in touch shortly to discuss your specific requirements. In the meantime, I recommend you sign up for a free trial of QuickBase to see for yourself why more than half of the Fortune 100 use a QuickBase database application to solve their diverse business challenges. We have over 160 partners who can develop applications for you or integrate QuickBase with your other technologies.

    Many tools & resources are available to you during your trial and once you become a customer. Sign up for one of our interactive, online database webinars, get involved in the online community, or get started quickly with our online database quick start guide.

    http://quickbase.intuit.com/

    I look forward to speaking with you soon!

    Kindly,
    Lisa

    [Reply]

  • http://www.theposwarehouse.com/ quickbook pos

    So empowering employees to make decisions is also an important business strategy and can also improve employer and employees relationship. It is also good to get ideas from employees once in a while and not just stick with your own decisions as leader. Empowering employees to make their own decisions can make their minds active while at work. So that may lead to having a productive and competitive employees.

    [Reply]

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