Survey Reveals What New Hires Want Most in Onboarding

You know those cool perks you offer employees like free food? Well, guess what?

Your new employees are not impressed.

A new survey from BambooHR of 1,000 employees who quit a job after six months finds that less than 1% of them say such perks would keep them from leaving.

What new workers want the most – and will keep them with an employer longer – is on-the job-training and mentorship, the research shows.

More than three-fourths (76%) of new workers agree that if they’re to get up to speed quickly and start contributing, they need on-the job training. No. 2 on their list is a buddy or mentor requested by 37% of new workers, followed by 28% who say an employee handbook is helpful.

The survey also finds that 43% say that time and money are wasted on ineffective onboarding processes (most thought at least $10,000 a year is wasted), while 15% of respondents say that poor onboarding is enough to make them consider leaving a job.

“This research emphasizes the notion that companies cannot afford to hire employees, overwhelm them with information and paperwork during orientation, neglect to offer sufficient socialization activities and proper on-the-job training, and then leave them to sink or swim in the workplace,” the report says.

Other findings:

  • 75% feel that thorough new-hire orientations are worth the time.
  • Getting “organized, relevant and well-timed content” is considered to be the most important aspect of the onboarding process.
  • For those employees who quit after less than six months, “review and feedback of early contributions” is one of the most important things a new employee requires to get up to speed and begin contributing quickly.
  • While some might consider human resource managers as most responsible for new hire orientations,  employees believe managers to be the greatest influence on whether the process is effective or not.

“Companies that realize the importance of a thorough and well-defined onboarding process and focus on the aspects that make it effective will benefit from more confident, involved, and dedicated employees. These results in turn have a significant impact on job satisfaction and performance, as well as the company’s bottom line,” the report says.













Anita Bruzzese

Anita Bruzzese is a syndicated columnist for Gannett/USA Today on workplace issues and the author of “45 Things You Do That Drive Your Boss Crazy.” She has been on the Today show, and quoted in publications such as O, The Oprah Magazine, Glamour, Self.com and BusinessWeek.com. Her website, 45things.com, is listed on the Forbes top 100 websites for women.

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