• How Richard Donaldson of eBay Has Driven Up Utilization of…

    Interview with Richard Donaldson, Director, Infrastructure Management and Operations at eBay, on challenges of developing a lean infrastructure program.

  • How To Drive Business Transformation In Your Organization

    Interview with Eddie Smith, Director Operations, Kuhn Krause, on driving business transformation, challenges when driving change, and more.

  • Victoria Lubomski’s Strategy On Improving Business…

    An interview with Victoria Lubomski, Business Operations Director at IDEO, on her approach to process improvement and business operations.

  • Greg McLaughlin’s Strategy On Improving Business Operations

    Interview with Greg McLaughlin, Senior Director or Business Automation Solutions at AppNexus, on process improvement challenges and strategies.

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  • Ann Maier’s Strategy On Improving Business Operations

    Interview with Ann Maier, VP of Operations at the National Geographic Society, on her process improvement initiatives and challenges.

  • How to Use Emerging Digital Technologies to Transform Your…

    An interview with George Westerman, Principal Research Scientist with the MIT Sloan Initiative on the Digital Economy, on creating a digital vision and transforming operations.

  • Emily Lancaster Of KIXEYE on Improving Business Processes

    I recently spoke to Emily Lancaster, who is the VP of Technical Operations for KIXEYE, a gaming company

  • Customer Experience Award Winner’s Process Improvement…

    An interview with Sacha Gera, the Vice President of Business Strategy and Operations at GENBAND, on process improvement strategies.

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  • Jill Dyché On How Technology Is Changing IT

    I spoke with Jill Dyché, who is the best-selling author of The New IT and the Vice President

  • Doug Troy Of Illuminate360 On His Process Improvement Approach

    Interview with Doug Troy, VP of Operations for Illuminate360 LLC, on process improvement challenges and strategies.