• Three Reasons Why Business Analysts Make Great Citizen Developers

    Business analysts have a unique perspective on the organization where they work. With one foot in the “business”

  • Original Intent of Operational Excellence No Longer Applies In…

    Experts have been touting operational excellence (OE) as a key to business success for a couple of decades.

  • Keep Your Processes Organized In a Process Library

    Management of business processes can get out of hand if you don’t have a way to organize them.

  • Is A Business Reorganization A Good First Step Towards…

    Long gone are the days when IT could cordon itself off from the rest of the business and

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  • What To Do If You Can’t Find Anything Wrong With a Business…

    If you’ve been told to improve a process and you can’t find anything wrong, here are five ideas to help you discover the best approach to take.

  • From Shadow IT to Citizen Development, A Force IT Can No Longer…

    A look at how the application development industry has changed and why IT departments are looking at the digitally-savvy citizen developer as a positive force.

  • 7 Key Guardrails for Successful Citizen Development

    Citizen development done right is a competitive advantage in today’s business environment.

  • How To Overcome The Roadblocks To Process Improvement Initiatives

    There are many obstacles to watch out for when embarking on a process improvement initiative in your business.

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  • Define Business Rules Before Documenting Requirements For The…

    Using a business rules approach prior to developing system requirements is a thorough way to ensure all issues

  • What Are The Critical Skills For A Business Process Analyst?

    To be really good in the Business Process Analyst role, there are key skills you must have. Most