• Reduce Your IT Backlog Now Using The Resources You Have

    How do you leverage the existing tech-savvy talent in your company outside of IT to reduce the IT app backlog and increase productivity?

  • 5 Ways The Role Of IT Team Members Must Change

    Here are five ways the typical IT role will need to shift to to continue being relevant and strategic to the business in the future.

  • When Is It Okay to Deviate From a Standard Process?

    Findings on studies looking at process deviation are highlighted and ways to keep process deviation under control.

  • Three Reasons Why Business Analysts Make Great Citizen Developers

    Business analysts have a unique perspective on the organization where they work. With one foot in the “business”

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  • Original Intent of Operational Excellence No Longer Applies In…

    Experts have been touting operational excellence (OE) as a key to business success for a couple of decades.

  • Keep Your Processes Organized In a Process Library

    Management of business processes can get out of hand if you don’t have a way to organize them.

  • Is A Business Reorganization A Good First Step Towards…

    Long gone are the days when IT could cordon itself off from the rest of the business and

  • What To Do If You Can’t Find Anything Wrong With a Business…

    If you’ve been told to improve a process and you can’t find anything wrong, here are five ideas to help you discover the best approach to take.

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  • From Shadow IT to Citizen Development, A Force IT Can No Longer…

    A look at how the application development industry has changed and why IT departments are looking at the digitally-savvy citizen developer as a positive force.

  • 7 Key Guardrails for Successful Citizen Development

    Citizen development done right is a competitive advantage in today’s business environment.