A reader asks: My company has a written security policy requiring us to authenticate all requests we receive by phone or email before acting on the request or releasing any non-public information. This is a good policy, and necessary to …
Read »
What can Lady Gaga and Led Zeppelin teach you about career and business success? Peter Cook believes quite a bit. As the author of “The Music of Business,” and head of the Academy of Rock in the U.K., Cook looks …
Read »
Co-workers are like family. Most of the time, you don’t get to choose them and there will inevitably be people around with whom you naturally clash. However, at work, how well you relate with others and whether your co-workers like …
Read »
One of my friends told me about how her co-worker got her in trouble at work for texting on the job. As a result, her manager told her not to text at work anymore. I asked her why her co-worker …
Read »
A reader asks: I work at a relatively small organization (40-50 employees) that recently expanded from having two levels of management (executive director and department managers) to adding a third level of project managers. Our project managers were all internal hires, …
Read »
101 years ago today, the Titanic failed to reach its final destination. There are many lessons this disaster can teach us about project management, from understanding how “hull speed” may be better than “full steam ahead” to complete a project …
Read »
Soft skills, including interpersonal communication and conflict resolutions, are becoming increasingly important in the workplace. In a study by CareerBuilder.com, they found that 71 percent of employers say they value emotional intelligence over IQ. In order to understand why soft …
Read »
