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onboarding new employee

We’ve all been new employees ourselves at one point. And if you’re like most people, you’ve probably had the experience of showing up on your first day at a new job, excited to start, only to discover that your new office isn’t organized and prepared for you. Maybe you were even told to read company brochures for a few hours while your new boss figured...

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Why You Unconsciously Lie at Work

Why You Unconsciously Lie at Work

I just called a colleague to ask him to participate in a third-party project I was working on. I wanted him to join so that I‘d have an excuse to spend more time with him, and I found myself saying all sorts of things to...

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4 Reasons Why Social Media Use = Great Customer Service

4 Reasons Why Social Media Use = Great Customer Service

If you’ve bought anything in the last few years, you’ve no doubt noticed that customer service is not what it used to be. Most of us don’t dare pick up the phone because we fear hearing that dreaded phrase: “To hear a menu of options,...

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4 Ways to Start Innovating Right Now

4 Ways to Start Innovating Right Now

The term innovation can seem intimidating. In fact, you might even have a mental block about it. ‘It’s what big companies with unlimited resources do…’ or ‘…It’s what small agile companies without bureaucracy do…’ or ‘it’s what senior executives do.’ Not me, not us. It...

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How to Respond to Negative Feedback

How to Respond to Negative Feedback

Hearing negative feedback about your work can be a real shock, especially if you thought things were going well. And all too often, people respond to that shock by handling the conversation poorly – getting defensive, not listening, or getting angry. Those reactions won’t help...

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5 Ways to Impress a New Boss

5 Ways to Impress a New Boss

Let’s say you’ve worked hard for several years. You’ve put in overtime, volunteered for difficult projects and spent hours honing up on the boss’s favorite sport (hockey) so you could converse about the “five hole” without sounding like a total putz. Then one day you...

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Watch Your Mouth: Office Gossip & Other No-Nos

Watch Your Mouth: Office Gossip & Other No-Nos

Whenever you hear something juicy about a colleague, whether it is related to work or not, you have the immediate impulse to share it across the hall.  Why? Frank T. McAndrew is a professor at Knox College in Illinois who has devoted part of his...

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Meet Our Writers

Alison Green

Alison Green writes the popular Ask a Manager blog where she dispenses advice on career, job search, and management issues. She's also the co-author of Managing to Change the World: The Nonprofit Leader's Guide to Getting Results and former chief of staff of a successful nonprofit organization, where she oversaw day-to-day staff management, hiring, firing, and employee development.

 

Alexandra Levit

Alexandra Levit’s goal is to help people find meaningful jobs - quickly and simply - and to succeed beyond measure once they get there. Follow her @alevit.

 

Eva Rykr

Eva Rykr is an organizational psychology practitioner. Her passion lies in bringing a psychology perspective to the business world, with the mission of creating a high-performance environment. Follow her @EvaRykr.

 

Anita Bruzzese

Anita Bruzzese is a syndicated columnist for Gannett/USA Today on workplace issues and the author of “45 Things You Do That Drive Your Boss Crazy.” She has been on the Today show, and quoted in publications such as O, The Oprah Magazine, Glamour, Self.com and BusinessWeek.com. Her website, 45things.com, is listed on the Forbes top 100 websites for women.

 
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