It’s the part of being a manager that everyone dreads. A less than stellar employee’s review is coming up, and you have to be the bearer of bad news. Ideally, the feedback you are about to deliver shouldn’t be a surprise. Good managers address negative performance as specific examples come up and immediately work with the employee to improve. But in the real-world, this may...
Your Autonomous Leader Steps Down. Now What?
On August 24, 2011, Steve Jobs stepped down from his role of CEO at Apple. Perhaps this wasn’t unexpected. He took a leave of absence before; once from January 2009-June 2009 and then again in January 2011. Both times, discussions cropped up about how Apple...
Delivering Delightful Customer Service
I have been on the receiving end of some excellent customer service lately. A few weeks ago a popular local sushi restaurant was slammed and we had slower-than-average service. It was a social dinner, so none of us were fazed as it gave us time...
What Does Being a Mentor Mean?
I received this e-mail from a reader, and it’s not the first time I’ve gotten this question: Dear Alexandra: A college graduate asked me to be her mentor. What does this mean? I have two kids in high school and I’m a little worried that...
Are You a Great Boss?
Our relationship with our most immediate supervisor at work is an important one. Arguably, our bosses have the most impact on whether we love our jobs or hate them. Unfortunately, most of us have a less-than-stellar relationship with our managers. Consider this: 34% employees are...
Can Your Strength Become a Weakness?
Can you be too good at something? Can your strength become your weakness? Yes. There is such a thing as overusing your skills. The problem is not so much that you are excellent in one particular area. The problem is that other competencies are neglected...
5 Elements of Successful Project Teams
Creating an effective and successful project team – one that works well together to meet the project objectives – is a combination of a number of factors. Certainly, as a team leader, understanding the five stages of team development and how those stages impact the...
- alexandralevit:
Just welcoming your expertise to the blog, Wendy. Given that 80% of change initiatives fail, we can... - alexandralevit:
Hi, R – I have two Homelanders too. I personally believe that the college market is going to... - rwilcox:
An interesting entry, although I disagree with your conclusions about salary. Here’s why: I have a... - RDS:
This is a fantastic list. Another good is 8 ways to keep your boss happy. http://www.inc.com/geoffrey... - Dush Ramachandran:
Thanks Eva. I’m glad you liked the article.






