Team norms are basically relationship guidelines that develop gradually. Team members develop particular ways of interacting with each other over time until those habits become behavioral expectations.
Who would step down as the CEO of one of the most influential financial institutions in the world? Bill Gross, that’s who.
A reader asks: At my new job, I must follow up on items of varying priority through the day.
When organizations believe they must change to survive, they often bring in an outsider to drive that transformation.