Posts Tagged ‘community’

September 11, 2009

by Dave McCormick under QuickBase News

After more than nine years of hosting QuickBase discussion forums on QuickBase itself, we’ve decided that it’s time to join the 21st century and move to a more purpose-built platform. It’s been a great run, but it’s time to give our users more functionality and a richer experience.

As of Monday, September 14th the QuickBase discussion forums will be hosted on Intuit’s Community Forum platform. The Intuit platform provides easy access to discussion forums for most of Intuit’s products and services and gives users a voice in the development of the site.

It takes commitment, understanding, and a whole lot of know-how to create a vibrant and helpful community like you have. Over the years we’ve been participating right along with you (Big shout out to Jess!) and it’s been great to see everyone contribute whatever they can to improve the discussion. Go ahead, take a bow.

Here are some of the features we think you’ll like about the new forum:

  • Rich user profiles including contact information, photos and bios
  • RSS and Email subscriptions to forums, questions and answers
  • User comments on questions and answers
  • Rich Text editing for posts
  • Point system that rewards helpful and prolific community members

With this move we’re looking forward to a new chapter for this community. Not only are we excited to provide a more complete discussion experience, but we’re really looking forward to seeing new faces and hearing new voices in the forum.

Best of all we can’t wait to hear from you. What are you looking for in a community? What motivates you to contribute? What would you say to someone who’s a community skeptic? What’s your best story about how our forum has helped you? We’d love to hear your thoughts on any of the above… better yet, save it for next week and post it to the forum.  There could be some QuickBase swag in it for the best story or the most compelling discussion. Next Friday we’ll let you know who took home all the cheddar!

Thanks for being a part of this tremendous group of people and most of all, thanks for using QuickBase!

Dave McCormick

January 21, 2009

by Philip Gross under Inside QuickBase

We are working to bring an enhanced community site to our customers, partners, and prospects. As such I thought I would ask the community (that’s you!) what sorts of things would be interesting to you, and what he would be looking for in an online community about all things QuickBase.

Our existing community forum is primarily being used by the technical developers to deliver tips on how to build applications. While that’s great, and we certainly want to encourage more of that over time, we also want to start engaging the less technical users and creating connections between our customers. What do you think you might have in common with other QuickBase customers?

For example, how about a community of people who are managing projects? Would you be interested in discussing project management tips and tricks with other QuickBase users? What about pointers on getting started with QuickBase, or how to roll out QuickBase to your business team? Would you be interested in reading about this? Would you contribute your knowledge to other QuickBase users?

What about helping maintain and comment on our help and knowledge base articles? Would that be useful to you?

Do you have examples of other websites that do this well? Other companies we should be emulating?

If you have any feedback, please comment below. Additionally if you would like to have a longer conversation, please drop me a line at phil_gross (at) intuit.com

Thanks for your input.

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