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  • Study: Productivity May Depend on Body Clock

    Are you a morning person? Or do you function best at night?

    Study: Productivity May Depend on Body Clock
  • How to be More Productive Under Stress

    Got stress? If you’re like 75% of other Americans, you’ve experienced moderate to high levels of stress in the past month, and often lie awake at night because of it.

    How to be More Productive Under Stress
  • Workplace Confidential: Real Gender Differences in Communication

    Remember Men are from Mars and Women are from Venus? Romantic relationships are one thing, but no one talks much about how Mars and Venus fare at work.

    Workplace Confidential: Real Gender Differences in Communication
Your Employees Are Customers Too

Your Employees Are Customers Too

By Eva Rykrsmith | Posted on October 26, 2012

One of the first companies I ever worked for was all about Customer Service. The management philosophy was that customers were the first priority, often at the expense of the employee’s well-being. The ironic result was that this type of …
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7 Ways to Ensure Your Employer Can’t Survive Without You

7 Ways to Ensure Your Employer Can’t Survive Without You

By Anita Bruzzese | Posted on June 13, 2012

It sometimes is one of the great mysteries of the universe that the most obnoxious jerk on the planet gets promoted at work while the nicest folks seem to get laid off or stuck in dead-end jobs. But it’s really …
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4 Reasons Why Social Media Use = Great Customer Service

4 Reasons Why Social Media Use = Great Customer Service

By Alexandra Levit | Posted on February 18, 2012

If you’ve bought anything in the last few years, you’ve no doubt noticed that customer service is not what it used to be. Most of us don’t dare pick up the phone because we fear hearing that dreaded phrase: “To …
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Delivering Delightful Customer Service

Delivering Delightful Customer Service

By Eva Rykrsmith | Posted on August 25, 2011

I have been on the receiving end of some excellent customer service lately. A few weeks ago a popular local sushi restaurant was slammed and we had slower-than-average service. It was a social dinner, so none of us were fazed …
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Leading the Software-less Desktop Revolution

Leading the Software-less Desktop Revolution

By Liz McCann | Posted on April 29, 2010

Complinet has been providing a complete range of risk-based compliance information and technology solutions for more than ten years, and serves over 1900 firms, large and small, in financial services, across 81 countries.
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Making a Decision in the Age of Data Overload

Making a Decision in the Age of Data Overload

By Eva Rykrsmith | Posted on March 30, 2010

Without enough information, making a decision can be impossible. Thankfully, today’s technologies allow us to have access to data quickly and easily. However, when you are faced with information overload, making a decision can seem impossible as well.

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