• Team Productivity – What You Need to Know This Week

    How to cut the fat from your work calendar while saving face, remaining productive at work even when exhausted, and more.

  • Do You Expect Your Team to Read Your Mind?

    Six steps to ensure work you’ve delegated to your team is done to your specifications.

  • Our Best Advice for Managing Teams and Projects From 2015

    A look back at some of our best advice on managing teams and projects from 2015.

  • 4 Leadership Lessons from James Bond Villains

    While the world might applaud the heroics of James Bond, it’s villains who are the driving force in his books and movies. And many of them happen to make great managers.

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  • How to Delegate When You Desperately Don’t Want to Let Go

    You know you’re supposed to delegate – that’s the whole reason you have a team, after all. But

  • Solutions in Days: The Rise of Rapid Application Development

    Gone are the days when one would put in a request to IT, wait, and then wait some

  • How to Encourage Employee Independence

    Teaching your employees to be self-sufficient benefits the productivity of the whole team. As I write this, the

  • Resisting Delegating Work? How to Move More to Your Team

    If you’re like many managers, you sometimes find yourself resisting delegating a piece of work or a responsibility

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  • What to Do When Work You’ve Assigned Turns Out Half Baked

    If you’re a manager, you’ve probably known the frustrating feeling of assigning work, feeling confident that your employee

  • Kate Leggett from Forrester on Managing Customer Service

    I spoke to Kate Leggett, who serves as the VP Principal Analyst Serving Application Development and Delivery Professionals