• How Innovative Companies Improve the Customer Experience

    Examples of customer experience strategies that pay off.

  • Why Team Creativity Wanes – and How to Boost It

    New research explains why innovative companies see their creativity dwindle over time, and what can be done to rekindle it.

  • How to Figure Out the Next Big Trend in Technology

    David Schatsky, business and technology trends research and strategy advisor at Deloitte LLP, says teams in any industry can learn to be smarter about spotting trends.

  • How To Become More Agile and Beat the Competition

    Amanda Setili, author of “The Agility Advantage: How to Identify and Act on Opportunities in a Fast-Changing World,” shares keys to business agility.

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  • 6 Ways to Avoid GroupThink

    Many companies actively recruit the friends of employees, believing such relationships lead to better results since it will

  • Why a Team in Conflict Can Be a Good Thing

    Can’t we all just get along? It seems that when it comes to teams, that’s a plea often

  • Why Working With Friends Can Be a Big Mistake

    Admit it: You would rather work with people who are pretty much just like you. It’s human nature