I have been on the receiving end of some excellent customer service lately. A few weeks ago a popular local sushi restaurant was slammed and we had slower-than-average service. It was a social dinner, so none of us were fazed …
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In a competitive workplace, we often think we have to do something extraordinary to stand out, but this isn’t necessarily the case. Sometimes, it’s the little things that encourage important people to remember and appreciate us. The Guy Who Made …
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It’s a little insane how much time and effort we spend trying to recruit the right people, and then how easily we blow it with them as soon as they step through the door. Here are seven reminders to ensure …
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I get asked for favors all the time, and I’ve noticed that there is definitely an effective and ineffective way to do it. Here are some tips for getting the best results from this mundane but extremely important business task: …
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I always learn something new by reading Tim Sanders, a former Yahoo! Executive who hit the big time with his first book, Love is the Killer App. His latest effort, Today We Are Rich, focuses on how to live and …
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I’ve never had the experience of working full time for an organization that did employee training particularly well. I think I know why. In today’s world, corporate loyalty is a thing of the past, and some people switch jobs …
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A lot of more senior leaders or people industries where social media isn’t the norm, don’t bother with it. Maybe they think it’s just for the entertainment industry…or those marketing guys down the hall. Maybe they think LinkedIn is for …
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