Servant leadership is a leadership theory that focuses more on the followers than the leader him/herself. The concept of servant leadership comes from Robert K. Greenleaf in an essay that he published in 1970, where he wrote:
All the productivity hacks in the world won’t matter if your team is operating in ways that at their core are inefficient.
Most companies use repeatable processes to get work done. That’s a good thing.
If you’re like a growing number of workers, you might have one or more coworkers who telecommute.