Servant leadership is a leadership theory that focuses more on the followers than the leader him/herself. The concept of servant leadership comes from Robert K. Greenleaf in an essay that he published in 1970, where he wrote:
Do you feel like you rush from urgent task to urgent task at work, constantly putting out fires and never having the chance to step back to focus on the big picture?
All the productivity hacks in the world won’t matter if your team is operating in ways that at their core are inefficient.
Most companies use repeatable processes to get work done. That’s a good thing.