• Why Customer Experience is Literally Everything

    An interview with Brian Solis, principal analyst at the Altimeter Group, on the importance of a holistic view of customer experience.

  • MBO versus S.M.A.R.T. vs KPI? What’s Your Goal Setting Protocol…

    Highlights three of the most common goal-setting methodologies present in organizations today and the pros and cons of each.

  • Low Code Platform Transforms SMB Operations

    At the recent Intuit QuickBase #EMPOWER2015 conference, one session included a few small but mighty IT outfits discussing

  • Fast and Agile – Competing at Cloud Speed

    We live in an era of constant, accelerating change, and the only organizations that are equipped to keep