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In the September 2011 release, we will be changing our password requirements for all users who log in interactively using QuickBase authentication. These include strengthened password requirements, and the introduction of a security question and answer.

July 27th, 2011 - 11:07 AM

The QuickBase cookie stored in your browser expires after 12 hours, then prompts the user to login again.

In some cases, accounts may be configured to integrate with an internal LDAP instance, in which case the behavior may vary slightly. Check with your local IT group to determine if your QuickBase profile is integrated with your LDAP.

February 5th, 2009 - 6:02 PM

QuickBase automatically gives Billing Account Administrators the power to create new applications, but you may have inadvertently taken this privilege away from yourself. It's easy to check. On the My QuickBase page, click "Manage your billing account" and click the Permissions tab. Find your user name in the list and make sure that the Create Applications checkbox is turned on.

February 5th, 2009 - 6:02 PM

Once a user is provisioned in QuickBase, only the person with access to the email address used is able to change the user profile information.

February 5th, 2009 - 6:02 PM

An asterisk next to someone's name in the Users with Access list on the Manage Billing Account page means they have Full Management permissions on the Permissions tab of the Manage Billing Account page. To read more about the Manage Billing Account page, read here:
https://www.quickbase.com/help/default.html#about_the_workgroup_admin_pa...

February 5th, 2009 - 6:02 PM

QuickBase relies on email addresses to identify user accounts. When QuickBase user accounts are created, they are initiated and confirmed via an email address. Sometimes a user may inadvertently create two or more accounts, each having a different email address. This can easily occur when users change companies and email addresses.

February 5th, 2009 - 6:02 PM

In some cases a user has created a trial account in QuickBase and has also been given a user profile that has access to applications belonging to a regular Billing Account (paid subscription).

February 5th, 2009 - 6:02 PM

A Billing Account Administrator determines which users are able to create applications. You control this ability using the Create Applications checkbox next to each user's name under the 'Permissions' tab. (Read https://www.quickbase.com/help/controlling_db_creation.html for details.)

February 5th, 2009 - 6:02 PM

Yes, you can create a group.

Please read:

https://www.quickbase.com/help/create_a_new_group.html

For more on Sharing please refer to:

https://www.quickbase.com/help/sharing_a_database.html

Note: For security reasons, you cannot browse existing groups unless you are a member of the group. To join a group, you must be added by an administrator of that group.

February 5th, 2009 - 6:02 PM

During the import process, if you import your resources, or contacts, by name into a user field (such as Assigned To), QuickBase may not recognize the names as users. Read more about user fields here:
https://www.quickbase.com/help/default.html#about_local_users.html

February 5th, 2009 - 6:02 PM

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