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If an App Manager or Billing Account Administrator is departing, but still available, he or she can easily transfer ownership to someone else. To learn more, please see our Transfer Management of an Application help topic.

February 5th, 2009 - 5:02 PM

****IMPORTANT - DO NOT change the email address of your user account until you have access to the new address. When you change your email, you must confirm the new address by replying to an email message from QuickBase. Also, TYPE CAREFULLY to make sure QuickBase sends the email to the right inbox. If you can't get that email, you can't get back into QuickBase without additional assistance.****

February 5th, 2009 - 5:02 PM

If you have used one e-mail address to create several QuickBase accounts, then you need to specify which account you want to associate the email address with. The account you specify becomes your default account. Whenever, you or another QuickBase user enters your email address (for example, when you sign in or someone shares an application with you), this is the account to which it refers.

February 5th, 2009 - 5:02 PM

If your account has been suspended, it is very likely that the credit card you provided us has either been declined or has expired. There is also the possibility that the authorization did not go through and the card needs to be retried.

February 5th, 2009 - 5:02 PM

To learn how to access an application you create as a trial user after you become a licensed QuickBase user, please see this help topic.

February 5th, 2009 - 5:02 PM

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