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billing

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As of 2014, we accept MasterCard®, Visa®, and American Express® cards with billing addresses in all countries except Iran, Cuba, Sudan, Syria, and North Korea. This list may change based on changes in US law.

October 28th, 2011 - 12:10 PM

An asterisk next to someone's name in the Users with Access list on the Manage Billing Account page means they have Full Management permissions on the Permissions tab of the Manage Billing Account page. To read more about the Manage Billing Account page, read here:
https://www.quickbase.com/help/default.html#about_the_workgroup_admin_pa...

February 5th, 2009 - 6:02 PM

QuickBase monthly plans only use a credit card.

To do what you describe, you should change your billing account to an annual plan. Annual plans can be configured to be paid for via a purchase order and invoice.

For more detailed information about how to change your plan type, see the online help: http://www.quickbase.com/user-assistance/default.html#changing_your_serv...

February 5th, 2009 - 6:02 PM

To change your credit card information, follow the instructions at http://www.quickbase.com/user-assistance/#change_billing_info.html.

Note that you must be a billing account administrator for your QuickBase account. If not, the commands to change this information will not be available.

February 5th, 2009 - 6:02 PM

If your account has been suspended, it is very likely that the credit card you provided us has either been declined or has expired. There is also the possibility that the authorization did not go through and the card needs to be retried.

February 5th, 2009 - 6:02 PM
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