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First, confirm that the email address connected with your user account is the one you're checking for your password email message. QuickBase sends the password message to the same email address you used to create your user account.

February 5th, 2009 - 5:02 PM

If you are not receiving an email that you expect from QuickBase, please see this KB article:
http://quickbase.intuit.com/developer/node/2008

February 5th, 2009 - 5:02 PM

If a particular person receives a QuickBase notification that doesn't include the information you expect it to, you should check to confirm that the user has access to your application. If you've specified that the notification should be a "Recipient" type of notification, then only users with whom you've shared the application can see application data.

February 5th, 2009 - 5:02 PM

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