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Some probable causes are:
- an application manager has typed the wrong e-mail address
- the user registered with a different e-mail address
- the user has multiple QuickBase user accounts
- the user is assigned the wrong role

To resolve this problem, first check for the following issues:

Is the user's e-mail address correct?

February 5th, 2009 - 6:02 PM

Just because an application doesn't appear on the My Apps page's application list, doesn't necessarily mean that you can't access it. There are a couple of reasons an application won't appear on your list automatically. If this happens, you can still easily access the application.

Why an application may not appear:

February 5th, 2009 - 6:02 PM

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