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The QuickBase cookie stored in your browser expires after 12 hours, then prompts the user to login again.

In some cases, accounts may be configured to integrate with an internal LDAP instance, in which case the behavior may vary slightly. Check with your local IT group to determine if your QuickBase profile is integrated with your LDAP.

February 5th, 2009 - 6:02 PM

In certain cases, a Billing Account Administrator can turn off your ability to stay signed in. Some companies turn this feature off for security reasons. If this is an issue for you, check with your Account Administrator.

February 5th, 2009 - 6:02 PM

Additionally, how can I deal with users who enter an incorrect user name and/or password via the custom log-in page? Can I make sure they are not sent to a quickbase.com error page if they are using IE 5 or greater? And by the way can you make it work without the custom error page and without JavaScript errors on all other browsers?

February 5th, 2009 - 6:02 PM

If you are unable to access QuickBase, please review the following suggestions as well as those described in KnowledgeBase article below to get to the source of the problem.

http://quickbase.intuit.com/developer/node/2096

February 5th, 2009 - 6:02 PM
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