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How do I reset my password?

If QuickBase displays a message telling you that you can't change your password,

February 5th, 2009 - 6:02 PM
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How can I export and then reimport records so existing records are updated?

It is possible and quite easy to import data into QuickBase in such a way that it will update existing records. The key to being able to do this is that you must include the key field so that QuickBase knows exactly what records to update. By default the key field is the "Record ID" field.

You should go through these steps to export then reimport records:

February 5th, 2009 - 6:02 PM
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Where can I find updates on Service Issues? If QuickBase is having temporary performance problems how can I check status?

You'll find the status of QuickBase connectivity and performance here: http://service.quickbase.com/

Information on this page is live and always shows the current status. Should QuickBase encounter any problems, refer to this page for updates and up-to-the-minute reports.

February 5th, 2009 - 6:02 PM
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How do I Update / Change my Credit Card Information?

To change your credit card information the Account Owner or a Workgroup Admin must do the following:

1) Login to QuickBase and start from the My QuickBase page.

2) Click the "Manage your billing account" link on the right.

3) On the Manage Billing Account screen that appears, from the Summary tab, click "Billing Information".

February 5th, 2009 - 6:02 PM
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How do I update a field (column) across numerous records in my database from a CSV file? In other words how do I do an update query in QuickBase?

If your CSV file has a column in it that maps to the key field of the table then all you have to do is import the CSV file into QuickBase. Please read the following help topic:

https://www.quickbase.com/help/importing_data.html

February 5th, 2009 - 6:02 PM
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