user

Syndicate content

If QuickBase displays a message telling you that you can't change your password,

February 5th, 2009 - 5:02 PM

Some probable causes are:
- an application manager has typed the wrong e-mail address
- the user registered with a different e-mail address
- the user has multiple QuickBase user accounts
- the user is assigned the wrong role

To resolve this problem, first check for the following issues:

Is the user's e-mail address correct?

February 5th, 2009 - 5:02 PM

Multiple user accounts belonging to one individual create confusion from time to time. For example, say you created an account using your Gmail address and someone has invited you to join their application using your corporate e-mail address. Once you sign on to QuickBase using both, you have two separate user accounts.

February 5th, 2009 - 5:02 PM

It's easy to share your application with a user or even a group of users! To learn how, please see our Share an Application with Other Users help topic.

February 5th, 2009 - 5:02 PM

The simplest thing for you to do is to deny the user access to your billing account. When you put a user on the deny list, QuickBase makes sure that the user cannot log in to any applications in your account.

February 5th, 2009 - 5:02 PM

When you'd like to cut off a user's access to your applications, you can use the deny option to remove a user’s access to your billing account.
To learn more, read this QuickBase online help topic: Remove a user from a billing account.

February 5th, 2009 - 5:02 PM

A Billing Account Administrator determines which users are able to create applications. You control this ability using the Create Applications checkbox next to each user's name under the Permissions tab.

February 5th, 2009 - 5:02 PM

All you have to do is use the following URL:

https://www.quickbase.com/db/main?a=api_authenticate&username=yourEmailA...

Just plug your email address (or QuickBase screen name) and password into the appropriate places above. You can make this URL into a shortcut or a bookmark in your browser.

February 5th, 2009 - 5:02 PM

During the import process, if you import your resources, or contacts, by name into a user field (such as Assigned To), QuickBase may not recognize the names as users (To learn more about User fields, please see our Manage Users in an Application help topic.).

February 5th, 2009 - 5:02 PM

© 1997-2014 Intuit Inc. All Rights Reserved.

Online Database VeriSign Secured Web Based Software TRUSTe Certification Online Database SSAE Audit