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Turbotax has a software glitch - it is failing correctly prepare

I want to speak to a knowledgable tech support person who can either correct the problem I am having with Turbo Tax or can authorize the purchase of software that works ie HR Block. I do not want to communicate via email or IM. I want to get this problem corrected and submit my taxes in a timely manner Call me at (phone # deleted). Your software is redirecting entries for my IRA to requests for my wife's information in the middle of the data entry. 

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