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During the import process, if you import your resources, or contacts, by name into a user field (such as Assigned To), QuickBase may not recognize the names as users. Read more about user fields here:
https://www.quickbase.com/help/default.html#about_local_users.html

However, if you import email addresses into a user field, QuickBase will recognize the email addresses as users instead of creating placeholders. Read more about placeholders and why QuickBase creates them here:
https://www.quickbase.com/help/default.html#about_placeholder_users.html

For steps to replace placeholders, read here:
https://www.quickbase.com/help/default.html#converting_placeholders_misc...

You can read more about importing in general here:
https://www.quickbase.com/help/default.html#importing_data.html

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