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re: telephone # field

Ten-digit phone numbers can be entered as plain numbers (18005553333), or just with dashes (1-800-555-3333). Either form will display as 1 (800) 555-3333 on forms and reports.  Phone numbers can also be entered directly with parentheses and dashes as shown.

The account numbers you refer to probably have a field type of  Numeric, which will only accept the numbers 0-9. If that is the case, then symbols are not allowed. You will need a field of type Text to include symbols.




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