How can I transfer Management/Ownership of a QuickBase application or a Billing Account, when the person is no longer available?

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If an Application Manager or Billing Account Administrator is departing, but still available, he or she can easily transfer ownership to someone else:

For instructions on transferring an application, please read:
https://www.quickbase.com/help/transferring_a_database.html

For instructions on changing a Billing Account Administrator please read:
https://www.quickbase.com/help/change_primary_admin.html

If an Application Manager has departed and is unable to transfer ownership, your Billing Account Administrator can pass the application to a new manager (for details, please read: https://www.quickbase.com/help/promote_new_mgr.html).

If your Billing Account Administrator has departed without promoting a replacement as an administrator with full rights, you need assistance from QuickBase Customer Support. You'll need to make a request and provide written authorization and proof of identity. In order to submit this documentation, please do the following:

1) Print and fill out the form that is at the following URL:
https://www.quickbase.com/db/9kaw8phg?a=dbpage&pageID=66

2) Fax the form to (781) 370-4495, attention: QuickBase Support Team.

3) Submit a support case that lets us know that the form has been filled out and that you would like the transfer done. To submit a case, use this URL:

https://quickbase.intuit.com/support/portal/

We will acknowledge the receipt and initiate the transfer for you, which will show up as an Alert in the new owner's My QuickBase page.

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Comments

User List

Submitted by Harold Dodds (not verified) on Thu, 05/19/2011 - 10:51.

I would like to see the following incorporated into the product:

User List- a list of users, applications they are assigned to and their roles in those applications.

Add User - a way to add a user without adding them to an application. Like adding them to a user pool.

Add admin - to add a user to QB that can serve as an additional admin on the account

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