Knowledge Base

Our Knowledge Base covers a wide variety of technical topics, from the basic to the complex.

How do I clear my browser cache?

Below you'll find detailed instructions for clearing your browser cache and cookies for the most commonly used browsers.

After completing this process, you should close and restart your browser, and then try logging into QuickBase again.

IE 8+:

1. Go to Tools -> Internet Options. (In IE 10+, you'll need to press the Alt key to show the Tools menu.)

2. Click Delete under the browsing history section.

3. Check all the available options except for Preserve Favorites Website Data.

4. Click Delete, then click OK.

Firefox 3.6 and up:

1. Go to Tools -> Clear recent history.

2. Set the time range to Everything, then click Details and check every box.

3. Click Clear Now.

Google Chrome (versions < 22, on Windows):

1. Go to Tools (wrench icon) -> Options-> Under the Hood->Clear browsing data.

2. Check all options and set Clear data from this period to "Everything".

3. Click Clear browsing data.

Google Chrome (Chrome 22+, on Windows):

1. Go to the Chrome menu (3 horizontal bars), and choose History.

2. Click Clear all browsing data.

3. Choose from the beginning of time from the dropdown.

4. Select at least the first four checkboxes, and click Clear browsing data.

Google Chrome (on OS X):

1. Go to Chrome…Clear Browsing Data.

2. Check all options and set Clear data from this period to "Everything".

3. Click Clear browsing data.

Safari (on Windows):

Press CTRL+ALT+E, then click Empty.

Safari (on OS X):

1. Go to Safari->Empty Cache.

2. Click Empty.

Comments

Missing Reports> Sub-Table "Dues Payments" in Membership Databas

I have some reports that are not working as they did prior to the recent upgrades.  I haven't made any changes that would warrant them not working.  These reports are due to my Board of Directors and I need them working ASAP. 

please contact Customer Support

Hi Lorie

We're routing all issues relating to the 9/30 release through Customer Support: http://quickbase.intuit.com/support/portal. Entering a support case using that URL is the fastest way to get help with your reporting issues.

Thanks,

--S.

System is Slow

Hello,

I am experiencing extreme lag in any actions I take iin quickbase. It is taking roughly three to five seconds before an action will take. This occurred late in the afternoon on Oct1 and is persisting this morning. I have restarted my PC and checked Internet speed and nothing has changed with those. Please advise.

 

Brent Emmons

337-499-6520

Total Comm Systems

please contact Customer Support

Hi Brent --

I'm sorry you're experiencing performance issues with QuickBase. As this may be related to the 9/30 release, please contact Customer Support directly to help resolve your issue: http://quickbase.intuit.com/support/portal. Please enter a support case using that URL.

Thanks,

--S.

Post new comment

The content of this field is kept private and will not be shown publicly.
Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.

© 1997-2014 Intuit Inc. All Rights Reserved.

Online Database VeriSign Secured Web Based Software TRUSTe Certification Online Database SSAE Audit