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How long will my QuickBase login last until I'm required to login again?

The QuickBase cookie stored in your browser expires after 12 hours, then prompts the user to login again.

In some cases, accounts may be configured to integrate with an internal LDAP instance, in which case the behavior may vary slightly. Check with your local IT group to determine if your QuickBase profile is integrated with your LDAP.

Comments

Login expiration

I have lost work on several occasions due to the 12 hour login expiration.  I will be working in a record when the cookie expires (apparently) and when I hit SAVE, I get either an error message or get prompted to login.  In both cases I lose my work.  is there a configuration option or a planned enhancement that would prevent this situation? 

Hi Holly, We set our cookie

Hi Holly,

 

We set our cookie to expire as a security precaution, so we would not create a workaround for being required to log in every 12 hours. However, you can definitely avoid losing your data next time. If this happens again, first hit the back button in your web browser. This will take you back to your form where you've entered data, as your browser will have cached what you typed. Next you can open a new tab in the same window, open QuickBase, and log in. Finally you can return to the original tab, and click Save again. Since you're re-authenticated you'll then be able to save the record.

 

Thanks,

Brian

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