Since the July 2011 release, I'm getting prompted to save files rather than having them open in the browser as they always have. What's going on?

Knowledge Base

Our Knowledge Base covers a wide variety of technical topics, from the basic to the complex.

Prior to the July 2011 release, we allowed the behavior of file attachments stored in QuickBase to be handled by your browser, with the exception of requiring Microsoft Office documents to be downloaded rather than opened.

We changed this behavior in July 2011, since it posed a number of security risks. If a malicious executable file stored in QuickBase was allowed to open in your browser, your data or your session could be compromised.

The new behavior defines a list of file attachments that are allowed to open; all other file attachments generate a prompt to save the file to disk.

The file types on the list are:

Sound: AIFF, WAV, FLAC, M4A, MP3, WMA, AAC, OGG, M3U, MPA
Video: AVI, FLV, MPEG, MPG, M4V, MKV, MOV, WMV, 3GP
Image: BMP, GIF, JPG, JPEG, PNG, RAW, TIFF, and TIF

Note: In response to customer feedback, we have temporarily (until 9/15) re-enabled support for opening HTML, HTM, and SWF file attachments. If you have file attachments of these types stored in QuickBase, and rely on them opening in your browser, please contact QuickBase Support (http://quickbase.intuit.com/support) to work toward potential solutions.

Tags:

37371 reads

Comments

Viewing PDF attachment

Submitted by G (not verified) on Tue, 08/14/2012 - 13:17.

Is it possible to open or view a PDF attachment from quickbase? Thanks!

re: Viewing PDF attachment

Submitted by bcafferelli on Tue, 11/13/2012 - 18:30.

Hello,

My name is Brian from QuickBase Support. Unfortunately there is not a way to open or view a PDF directly from QuickBase, some web browsers do have this functionality (such as Google Chrome).

Thanks,

Brian

QuickBase Support

I cannot get picture when I export to spread sheet

Submitted by Suthtiwat Chuavallee (not verified) on Thu, 07/19/2012 - 06:55.

Please advice on how to make picture show on spread sheet instead of picture link when you export the report into spread sheet

re: I cannot get picture when I export to spread sheet

Submitted by bcafferelli on Mon, 11/12/2012 - 18:45.

Hi Suthtiwat,

My name is Brian from QuickBase Support. Spreadsheets are not able to display images, so that's the reason why QuickBase puts a link to the image there instead. I apologize for the confusion. If you have further questions about MS Excel features, please reach out to MS Office Support here: https://office.microsoft.com/en-us/excel-help/

Thanks!

Brian

ATTACHMENTS

Submitted by MARK (not verified) on Mon, 04/09/2012 - 19:51.

I want to open Word attachments automatically in Word without having to save them first. This was working fine until recently. I used to get prompted to "OPEN" OR "SAVE" the file when I clicked the attachment. Now when I click on it I get a save box to save into a folder on the desktop.

What gives? How to I get to the settings so I can tell it to open these attachments in Word instead?

Thanks

security risk

Submitted by sshearin on Thu, 04/26/2012 - 17:07.

Hi Mark --

The article basically tells the whole story. Allowing Word documents (among others) to be automatically opened as you describe is a security risk. Suppose someone sent you a QuickBase link to a Word file attachment with a computer virus in it? The link would automatically open the file attachment in Word, and you'd have the virus.

Hope this helps!

--S.

Post new comment

Your name: *

E-mail: *

The content of this field is kept private and will not be shown publicly.

Homepage:

Subject:

Comment: *

Input format

Filtered HTML

Web page addresses and e-mail addresses turn into links automatically.
Allowed HTML tags: <a> <p> <hr> <br> <br /> <ul> <ol> <li> <dl> <dt> <dd> <table> <tr> <td> <em> <b> <u> <i> <strong> <font> <del> <ins> <sub> <sup> <quote> <blockquote> <pre> <address> <code> <cite> <embed> <object> <param> <strike> <caption> <img> <h1> <h2> <h3> <h4>
You can enable syntax highlighting of source code with the following tags: <code>, <blockcode>, <c>, <cpp>, <drupal5>, <drupal6>, <java>, <javascript>, <php>, <python>, <ruby>, <xml>. The supported tag styles are: <foo>, [foo].
Images can be added to this post.

Plain Text

Web page addresses and e-mail addresses turn into links automatically.
Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>

More information about formatting options

Word verification: * Type the characters you see in this picture.

(verify using audio)

Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.

Knowledge Base