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I deleted some file attachments, but that didn't reduce the total file attachment space used. Why not?

A number of customers have reported that they've deleted file attachments but that this has not reduced the total size of file attachments used by the application.

Generally, the reason for these reports is that, by default, QuickBase provides revision control for file attachments. That means that when you delete an attachment, the file itself is still retained but is only visible when you click on the "Revisions" link by the file attachment.

To delete all attachments (including old versions) from a record's file attachment field, click on the Revisions link, check every checkbox, and click "Delete".

To prevent old file attachments from being retained, edit the properties for the file attachment field. Under the "Revisions" section, select the Keep the Last option and enter "1".

You can see the total size of all your file attachments in either of two ways:
1) On the Application Statistics page (Home > Settings > App management > Show app statistics).
2) On the Applications tab of the Manage Billing Account page.

Comments

No delete button shown

This would be a great solution, but there is no delete button shown when I click revisions.

You may not have permission

You may not have permission to delete records in your application. Check with your application administrator, and if you do have delete permissions, please contact QuickBase Support to resolve this issue.

Thanks for writing,

--Sybil

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