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Essential IT Ticket Help Desk

Created by Kristin Godoy

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About

Essentials Plan Ready - Solve problems for internal employees and company contacts with this IT ticket help desk app. Follow up on ticket resolution with detailed activity tracking. Use this application as a starting point to solve for end to end IT Help Desk workflow and customize it to meet your specialized needs.

Categories

Tags

Information you can track in this app

  • Tickets
  • Activities
  • Team Members

Images & documents

Author

quickbase.com
Kristin_Godoy@intuit.com

  • Quickbase user since 2008
  • Apps created 20+
  • Apps shared 14

Not sure if this app will address your specific needs? See the ratings and reviews below or browse the hundreds of other ready-to-use QuickBase apps.

Ratings and reviews

Essential IT Ticket Help Desk is rated 3.6666666666666665 out of 5 by 3.
Rated 4 out of 5 by from Very flexible! Playing with features in a trial has been intuitive and pretty easy. QB is so flexible, number of options can prove to be overwhelming for someone that has never designed a product, though. The apps seem to help with that, so I have no real complaints.
Date published: 2015-04-08
Rated 4 out of 5 by from I like the interface however, I wish intuit offered either a self-hosting version or a partner program or developer for startups with lower startups fees.
Date published: 2015-04-30
Rated 3 out of 5 by from Basic help desk. Just a basic ticket system - dashboard is really nice and quick way to view incidents.
Date published: 2014-08-04
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Essential IT Ticket Help Desk

Information you can track in this app

Not sure if this app will address your specific needs? See the ratings and reviews below or browse the hundreds of other ready-to-use QuickBase apps.

Ratings & reviews

Get Started with QuickBase

With QuickBase, you can choose from 800+ customizable business apps to:

  • Manage teams & projects
  • Create dashboards & reports
  • Automate business processes
Try This App

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Overall rating

PC Magazine – 4-star Database Software – Excellent

Two-Time // CODiE // Award Winner for Best Project Management Solution and Best Business Software Product or Service

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